eLearning at Virginia Tech

FAQ (Frequently Asked Question) Topics:
Check here first for the fastest possible answer to your questions. If none of these topics meets your needs, click the link at the bottom of the list to request more specialized assistance.

Blackboard

Centra

When I click on attend it brings me to a page that has the Virginia Tech heading but no content on the page.
When I click "Attend", instead of the automatic download, I get a dialog box "Could not execute applications.rendezvous.client.Applicatio The system cannot find the file specified". Is there another way to get the client software?
While running Centra "System Check" my browser passes, but when it runs the network check the check just stops and gives no indication of whether it passed or failed.
How can I view Centra sessions that have already occurred?
Why am I having trouble attending events when I use Netscape?
Why can I hear everyone speaking but they can't hear me?
Centra Playback Does Not Work
I'm in session and suddenly I can't hear anyone speaking anymore. The yellow equalizer bar tells me that they are speaking but I can't hear them.
How do I get a Centra account so that I can participate in the Centra sessions for my Virginia Tech online class?
How can I check my system to determine if it will work with Centra?
Why can't I get Centra to function at work?
How do I install Centra on my PC computer?
Why is the audio so choppy in session? I'm losing several words from each sentence.
During a live session, my graphics take forever to download. I can tell others can see what the instructor is looking at by what they say, but I can't see anything.
Can I use Centra on a Mac?
Can I use Windows Vista with Centra?
How do I request a Centra meeting time for my class group work assignment?
When I click "Attend", instead of the automatic download, I get a dialog box "You have chosen to download - Attend.jhtml from location "centra.iddl.vt.edu". Is there another way to get the client software?
I lost my VT PID and Password, how will I connect to Centra and who do I contact?

Course Materials

Credit Courses

Credits and Transfers

Degrees and Programs

Distance Learning

Email Accounts

Library Services

Online Media

Payment

PIDs and passwords

RealPlayer

Registration

Software

Windows Media Player

Request Support by Email
Click to Request Support

Need Help?

Request Technical Support

Request Enrollment Support
540-231-1264

Support for eLearning faculty

Index of eLearning resources campus-wide


	Disability Accommodations \| Privacy \| Contact Us \| Sitemap \| IDDL \| © 2000-2009, IDDL